A&D Computer offers many benefits to our customers, but our upgrade and repair service is what keeps our customers coming back. A&D specializes in prompt, friendly, and efficient computer service. Here is what every customer can expect from our staff and service:
- Honesty -
Yes, honesty. Above all else, A&D remains honest with its customers.
When it comes to computers, we feel this is very important. A customer
can often feel as though he or she is being taken advantage of or
not getting all the facts when it comes to dealing with technical
items such as computers. At A&D, we explain in plain English to
each customer the exact nature of the repairs or service being performed
on a computer. We advise the customer on what should be done, and
more importantly, what should not be done. This means that if a computer
is not worth putting money into, we will tell you so.
- Pricing - Many
service shops, from auto repair to computer repair, don't like to
give the customer the total cost of repairs up front. While many places
charge by the hour, so you really have no idea what you are paying
until you get the bill, A&D charges by the job. This means that
a customer knows right up front what they are paying for a service,
allowing them to make a decision before the work is done and
- Turnaround -
We realize how important computers have become in both individual's
and business's day to day activities, and that going for even a short
time without one can be a major inconvenience. With this understanding,
A&D strives for prompt computer service. Most repairs and upgrades
are completed within 1-3 days, getting the computer back to the
person who needs it the most: the customer.
- Knowledgeable - So the price is right and you get your computer back in time, but is it done right? When you have your computer serviced at A&D, you can be sure it is. Not only are A&D staff knowledgeable on computers and their repair, but more importantly, we take pride in the work we do. Our goal is to get every repair and upgrade done right the first time, by addressing every issue the customer brings to our attention and even some they don't. Furthermore, if any problems or questions arise after a computer is serviced, we are glad to address or answer them in a prompt, professional manner. We stand behind our work, as we have been doing for the past 20 years.